Frequently asked questions about
You should order flowers with delivery in Cvety.kz for several reasons. Firstly we offer one of the best assortment of bouquets in Kazakhstan. You can buy a perfect floral arrangement for any occasion. Secondly, we have the freshest flowers in Astana. We receive them 3 times a week. And that is why we guarantee the freshness of flowers, their pleasant fragrance and exceptional aesthetic appearance. And thirdly we can deliver flowers to any area of Astana and to any address (to your home, work, to a beauty salon). And delivery is performed around the clock. So you can please your loved one with original bouquet no matter what time of day and how far away you are from Astana.
Flowers delivery in Astana is performed around the clock. You can order flowers to a certain time (for example, between 18:00 and 20:00) or as soon as possible. In the first case the courier will deliver flowers to Astana in the established period, previously having called the addressee. In the second case flower delivery in Astana will be done as soon as possible. To choose the right time of delivery you can when ordering. If you do not know when the recipient will be convenient to meet the courier, when ordering click on "Ask the recipient". In this case, we will contact the addressee and specify where and when we can deliver flowers.
Flowers delivery in Astana can be anonymous or not. In the first case a bouquet will be delivered by courier "incognito". We will not tell the recipient your name. In this case you can supplement a bouquet of flowers with a postcard, in which you will specify a special message. At usual delivery a name of the sender is told.
On the average, delivery takes 2-3 hours. Exact terms of its performance depend on the route (in which area of the city flowers are sent), as well as the actual workload of the courier service. We recommend ordering flowers delivery online in advance for a certain time.
The price for flower delivery in Astana depends on the time of its delivery. The standard cost - from 1500 tenge (in the case if a bouquet is delivered from 9:00 to 23:00). If flower delivery in Astana is performed after 23:00 or in the period from 6:00 to 9:00, its price is calculated individually. The total price is indicated at registration of the order. Here you can also pay for the bouquet. Payment can be made by card, through Yookassa and not only.
Yes, of course. Flowers delivery in Astana offers a possibility for you to remain incognito. It is enough to make an order of bouquets in our online store, making the appropriate note. After order processing our florists will begin to pick flower composition. As soon as it is ready, couriers will deliver a bouquet to the specified address. They will not tell the recipient who sent the gift. But if necessary, we can add an anonymous and free postcard to the bouquet, writing your message on it.
Firstly, we accompany each order of flowers in Astana by the individual tracking number. With its help you can monitor the status of your order delivery. And secondly, if necessary our courier can take a picture of the recipient at the time of delivery. Of course, the picture is made only after consent.
Of course! Only fresh and high quality products are on sale. We receive flowers 3 times a week. They are kept closed until the bouquet is picked. This allows us to guarantee their freshness for a long time! If the bouquet withers within 3 days from the moment of delivery - we will replace it for free. If at reception of a bouquet in Astana you will find wilted flowers in it or arrangement basically will not correspond to that which you have ordered - necessarily contact our manager and we will operatively solve this question.
Standard for our store is flower delivery in Astana. But we also work with other cities of Kazakhstan. To specify possibility of delivery of a bouquet in the necessary area - write us in a chat by one of available ways.
You can buy flowers in Astana, Almaty, Aktau, Balkhash and not only. Exact possibility of bouquet delivery in concrete city depends on, whether it is available in a store in necessary region. All actual data is indicated when ordering. Also you can always consult with our manager online.