3 days freshness guarantee
We receive flowers 3 times a week and keep them closed. If the flowers wither earlier contact us so we can replace them free of charge.
Refund for flowers
We will refund 100% of the money paid if you canceled the order before our florists collected bouquet for you. And if after - we will refund 50% of the cost of the bouquet.
Refunds for other goods
We will refund 100% of the money for other goods, if for some reason they did not suit you.
Scrupulous selection of suppliers
We carefully select suppliers and manufacturers of goods posted on our website.
Data storage security
We use SSL encryption, so we guarantee that your data will remain protected, and also will not be transferred to third parties.
Proof of payment
After payment for the goods on our website, we will send sales receipts to the one specified during registration electronic mailbox.

Still have questions? Write to  

WhatsApp   or email to  love@cvety.kz