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Frequently asked questions about
Why should flowers be delivered in Almaty and be ordered in Сvety.kz?
Order flowers in Almaty at Сvety.kz for several reasons:
- We bring them directly from Kenya, Holland and Ecuador. Our flowers are always fresh.
- We cooperate with over 200 talented florists who are in love with their profession.
- The flower delivery to Almaty is carried out around the clock.
What time can I schedule the delivery of the bouquet?
Delivery time depends on the selected floral arrangement. Our customers receive their bouquets from 09:00 to 24:00. Bouquet delivery in Almaty, Astana and other cities is made at 12:00-13:00, 13:00-14:00 etc. We do not call the recipient in advance to avoid spoiling a surprise. The courier informs about flowers delivery by the arrival at the address. Our courier expects the recipient to be within 15 minutes for free. Also, flower delivery to Almaty during the day is possible.
What ways of flower delivery in Almaty?
Flowers delivery in Almaty can be carried out at a specific time interval or during the day. Flowers can be delivered to your home, work, hotel, and closed facilities. Flowers delivered by phone to the recipient are also available. Courier will personally discuss with him a convenient time of arrival.
What are the terms of flower delivery in Almaty?
Flower delivery in Almaty takes an average of 3 hours. The exact time depends on the selected bouquet's size and the recipient's distance. Courier services work around the clock. Also, there is the possibility of urgent delivery of bouquets. It covers a specific category of
compositions. On our site, in the section "Urgent," you will find detailed information. In this case, our couriers can deliver flowers within 30 minutes. For an exact delivery time calculation, you need to make an order or contact the manager of Сvety.kz. Also, approximate terms are specified in the brief description of flowers.
How much does it cost to deliver a bouquet in Almaty?
We can deliver a bouquet at a minimum of 1500 tenge. This is the cost of delivery in Almaty. The exact cost depends on the conditions of a particular store, bouquet size and delivery route. The total price is indicated in the description of the flowers and on the order card (when ordering).
Can I send flowers anonymously?
Yes, flower delivery in Almaty can be done anonymously. To keep your name secret, tick "Anonymously" when you make an order. In this case, we will deliver flowers to Almaty at the right time, call the recipient, give him the bouquet and not "give away" your surprise. Also, you can add a free postcard with a secret message to the composition. There are sweets and toys. You can also buy them on the site.
How will I know if the courier is there and the recipient has the flowers?
As soon as flowers are delivered in Almaty, our courier will take a picture of the recipient (with his consent) with the bouquet and send you the picture. Thus you will know that the flowers have reached the recipient and will be able to keep the moment of such a surprise in your smartphone's memory.
Is there a guarantee of the freshness of flowers?
Yes. If the delivered bouquet withers within three days, we will replace it for free. We are confident in the quality of our product and are ready to replace defective batches. But we are sure all flowers are of perfect quality and replacement will not be necessary. We receive each flower directly from our greenhouses three times a week. And we use modern technology and equipment for their storage. With us, you can buy flowers in Almaty, which a few days ago grew on a plantation. Our bouquets are the freshest in Kazakhstan.
Is it possible to deliver flowers to the Almaty region?
Yes. In our online store, you can order flowers with delivery to any region of Almaty: Sarkand, Esik, Konaev, etc. To find out how much it costs to deliver a bouquet to a specific city, add it to your cart or contact our manager.
Is it possible to deliver bouquets to other cities in Kazakhstan?
Yes. We can send flowers to both Almaty and other cities in Kazakhstan. Select the address in the online order form to specify the possibility of sending flowers to the region you like. The system will automatically determine whether it is possible to order flowers to a particular city and at what price delivery will be made.
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